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GoToTravel

Yamagataya is a target facility of the "Go To Travel Campaign".

【For customers using the GoTo Travel Campaign】

  • ※The GoTo Travel Campaign will be suspended from Monday, December 28th to Monday, January 11th.
    There is no subsidy.Please be careful.

    In order to receive the discount for the GoTo Travel Campaign, it is necessary to make reservations for the plan that are eligible for the GoTo Travel Campaign from the hotel's website and then enter the reservation information from the "STAY NAVI" site to issue a discount coupon.
    Please go to the STAY NAVI service (external website) from the discount coupon issue page below to apply for the accommodation discount for the GoTo Travel Campaign.(You need to first register and then register as a member, such as your email address and personal information.)
    After issuing the coupon, the discount will be applied by presenting the GoTo Travel Campaign Discount coupon number issued by STAY NAVI to the front desk.
    ※We recommend that you print out the discount coupon and bring it with you.Also, if you cannot print, please show a screenshot of the coupon screen at the front desk.
    ※For regional coupons, the number of coupons listed on the coupon screen will be given at the front desk.

    ※If you make a reservation for a plan other than the GoTo Travel Campaign target plan, the subsidy is not applicable even if you register for STAY NAVI.Please be careful.
  • ※Cautions
    ·The campaign has a budget and discounts may not apply when the budget is over.Please note.
    ·If you make a reservation other than the plan for the GoTo Travel Campaign on our website, the discount will not be applied.
    ·In order to confirm the current address of the representative and accompanying persons, you will be asked to present your driver's license and other information that you know the current address at the front desk.We appreciate your understanding and cooperation.

【Subsequent application for refund】

  • Those who have already booked for a trip ending by August 31st will need to apply to the government office after the trip to receive a refund for the GoTo Travel Campaign.

    The following documents are required for application.
    ① Subsequent refund application(Form No. 1)
    ②Documents showing payment details(Receipt with payment details, payment details, etc.)
    ③ Accommodation certificate(Information that includes information such as name, date of stay, number of guests)
    ④ Account confirmation(For travelers)(Form No. 2)
    ⑤Documents that can confirm the account number(Copy of passbook,Copy of cash card, etc.)
    ② and ③ will be prepared at this facility.Please contact the front desk.
    ※Application period is from August 14th to September 14th

    For details, please see the following link (Japan Tourism Agency website).
  • Click here for GoTo Travel Campaign target accommodation plan!

    Click here to reserve a plan for the GoTo Travel Campaign.
    This logo mark is a landmark!
    When you make a reservation, be sure to register on the "STAY NAVI GoToTravel Campaign Usage Guide Page (Discount Coupon Issue Page)" to issue a coupon.
    If you do not issue a coupon, you will not receive the discount.
    ※If you make a reservation for a plan other than the GoTo Travel Campaign target plan, the subsidy is not applicable even if you register for STAY NAVI.Please be careful.